Violence in the Workplace
Disputes between employees, or between employees and their supervisors, are not unusual in a stressful workplace environment. Occasionally, conflicts may escalate into heated exchanges or even a physical confrontation. Every year, a handful of cases involve extreme violence, including the use of firearms, and result in severe injuries or the tragic loss of life. After completing this course, participants will know how to identify individuals prone to violent behavior and apply proven techniques to diffuse dangerous situations.
After this course learners will be able to recognize individuals prone to violent behavior. identify proven techniques to diffuse dangerous situations.