Medicare Advantage: Quality Management and Utilization Management

Identify the basics of QI program implementation. Identify the standards of a QI program. Recognize the processes and requirements for conducting Quality Improvement Projects (QIPs). Identify the required components of a UM program. Identify the requirements for managing delegated services. Identify the essential elements of a Chronic Care Improvement Program (CCIP).

After this course learners will be able to recognize body mechanics and ergonomics in the workplace.