E-Mail and Corporate Communications

E-mail remains the predominant form of communication in the business world, with estimates ranging in excess of 100 billion e-mails sent and received daily. This course illustrates the use of e-mail in the workplace, including several hot-button issues, such as an employee’s expectation of privacy, and electronically transmitted computer viruses. Topics in this course include: How E-mail Works, E-mail Use, and Privacy and Security. After completing this course, learners will be able to recognize the consequences of sending or forwarding an inappropriate e-mail attachment or message.

After this course learners will be able to recognize what happens when e-mails are sent and received. identify e-mail privacy and security issues and the dangers of viruses.