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Pharmaceuticals, Medical Devices

Interviewing Techniques

About the Course

Interviews are an important part of virtually every operation performed by FDA inspectors, investigators, and analysts. Interviews are conducted during inspections, sample collections, recalls, and special investigations; therefore, it is important that FDA field personnel possess good interviewing skills and develop them as they move forward in their careers. After completing this online course, you will be able to recognize the fundamentals of conducting an effective interview in a healthcare compliance action. The eLearning training will help you to identify the traits of a successful interviewer and the importance of appropriate interpersonal skills. You will also be able to identify appropriate questioning techniques to use in an interview.